Still not satisfied with your product? Or is it broken? That's annoying. And we're going to do something about that, I promise.
You can register your return at the bottom of the page under the heading 'Other'.
- You have 14 days to change your mind after receiving your order (private individuals).
- If you want to cancel your order, you have another 7 days to return the product.
- When we have received the product in good order, we will refund the amount to your account. NB! We process returns once a week, so it may take a few days before you hear from us. To keep sales prices as low as possible, return costs are at your own expense.
- It is also possible to exchange your order.
- Special orders with or without discount cannot be returned.
- An order with a larger quantity of more than one item cannot be returned. The standard is more than 5 items of the same item.
If you have any questions, you can always email us
It is important that we can determine from the package who it came from. Without clear information about who the package came from, we CANNOT process the return!
The products must be returned unworn and in the original packaging. Try on footwear indoors to avoid marks and scratches. If we receive an order that is no longer suitable for sale, it may be returned to you.
Returned products must be securely packaged to prevent damage. You are responsible for the condition of the products until we receive them back.
All clothing and accessories must be returned unworn and with all original packaging and tags.
All orders are investigated and processed for a refund. If you want a new size or style, you must indicate this.
We recommend that you keep your shipping receipt until we confirm that we have received your return.